According to Statistica, there were 1,2 billion Whatsapp users worldwide in January 2017. Not a day goes by that I don’t use Whatsapp, to message my wife, daughter at boarding school, friends and even clients. Since I discovered Whatsapp web, it has certainly made my life a whole lot easier.
I must admit though, that I have yet to properly use Whatsapp for business. This got me thinking…and looking around at others ( on the web, of course) to see what they are doing.
What I have learnt is that it can do wonders for CRM, staff groups, selected offer group, client communications, etc.
See more here: Whatsapp for business.
So, does your organisation have a Whatsapp strategy?